DGYAO founded in 2012, specializes in manufacturing and exporting red light and near infrared light led therapy deice home use wearable led pad for back, arthritis, joins, knee, elbow, feet pain relief. DGYAO is one of our red & near infrared light therapy device brand. Our company integrates online and offline sales with independent development, production, sales mode. Equipped with automatic machines for production and technical development. Equipped with automatic machines for production and technical development, professional technician team, an innovative R&D department organized QC system and ERP system, DGYAO is capable to optimize its production process. The organized production management and quality control system enables us to be your reliable supplier and partner, offering top quality and modern large-scale production with low costs and in high efficiency.
Innovation is our lifeblood. We try to keep pace with latest red light therapy device development trend and seek for the cooperation to develop more and more new and competitive products. So apart from own main products, OEM and ODM are warmly welcomed.
In the past 10 years,DGYAO has been a very fast and steady growing company. Our products have received good reputation in domestic and overseas markets, such as ,Europe, America, Australia, etc. Also, our product sales have always been among the top 10 in the category of infrared device on the Amazon.com, and our products have also acquired many positive feedback from users. We treasure every opportunities cooperating with customers from all over the world and will keep supplying much better products with diversified designs and professional services.
We are looking forward to inquiries and suggestions from all the old and new customers. Sincerely welcome friends from all over the world to visit our company and cooperate with us on the basis of long-term and mutual benefit business relationship.
Learn more from our official website :https://www.dgyao.net/
If you are interdsted in any of our products or would like to discuss a custom order, please feel free to contact us. We are looking forward to forming successful business relationships with new cliens around the world in the near future.
If you have any questions, please fee free to contact us at dgyao@dgyao.net
✓18-month free replacement for charger, controller and connectors. (if they are broken).
✓Return postage beared by customers
✓Return requests as “ I don’ t like it”, “I don’ t want it”, ”the color doesn’t t look good” are not accepted.
✓The-less-than-three-light-broke-situation will not covered in the warranty policy because it doesn’t affect usage effect.
✓ keep the original outer package for successful return
Welcome to Dgyao’s self-service page for processing warranty requests and making inquiries. This function is designed to quickly help resolve any issue you’re experiencing. We apologize in advance for whatever inconvenience your Dgyao purchase may have caused.
We believes in Quick and Easy returns, and to make this process as easy as possible for you.
To return or exchange your product, please contactdgyao@dgyao.net and we will provide you with our best service for you.
Please kindly note you will need to take care of the transportation fee for the products. The transportation fee will depend on the logistics you use.
For full details, read our full Return Policy below:
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
To complete your return, we require a receipt or proof of purchase.
The case will be executed in 2 business day.
There are certain situations where only Partial Refunds are granted:
Any item not in its original condition,
Damaged or missing parts for reasons not due to our error.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 3-5 business days.
Late or missing refunds (if applicable)
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at dgyao@dgyao.net.
Exchanges (if applicable)
We only replace items if they are defective or damaged.
Thank you in advance for all of the information you provide; we know your time is valuable.
